Modernise Your IT Support Model for the Cloud Era

Unlocking cloud returns with IT Platforms.

Are legacy IT support models slowing down your cloud transformation? Unlock the full potential of your cloud investments with Nordcloud’s platform engineering approach. Transform IT delivery, enhance business agility, and achieve real returns on your cloud investments.

Legacy IT models are blocking your cloud ROI.

Traditional IT support models are not designed for the speed and flexibility that cloud environments demand. Businesses are struggling to see the expected ROI from cloud migration due to:

  • Cost overruns: Weak FinOps and lack of optimisation lead to unexpected expenses.
  • Slow IT delivery: Legacy processes result in legacy delivery speeds, negating the agility benefits of the cloud.
  • Unrealised automation savings: Promised cost savings through IT automation fail to materialise due to persistent manual processes and ticket-driven workflows.

These challenges result in stagnant IT experiences, missed opportunities for self-service and automation, and duplicated efforts across app teams. 

As a result, businesses are not achieving the digital productivity, IT speed, and cost-effectiveness they expected from their cloud investments.

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Run cloud operations they way they’re meant to run.

Nordcloud’s platform engineering IT support model empowers modern organisations to unlock cloud ROI through self-service, automation and continuous cost optimisation.

Self-service automation.

Enable developers and app teams to provision and manage their own environments through intuitive APIs and portals. Simplify requests like “Provision an AWS Account with EKS installed” or “Clone a production database” with automated workflows at the touch of a button.

Orchestrated use cases.

Streamline complex workflows by combining automation from multiple platform teams. For example, an automated process could call the landing zone team’s API and integrate it with a Kubernetes team’s defined EKS installation.

Continuous cost optimisation.

Implement automated cost management and FinOps best practices to continuously optimise cloud spending. Gain real-time insights and take proactive measures to control costs.

Integrated support for Day 2 operations.

Ensure seamless operations with 24×7 support integrated into your platform engineering. Automate day 2 activities such as scaling, patching, and security updates to maintain efficiency and security.

Designed to accelerate your journey.

Our approach to platform engineering is designed to accelerate your cloud journey and maximise ROI:

Platform engineering assessment

We evaluate your current IT support model and identify high-cost areas where platform engineering can drive value.

Capability injection

We introduce key platform engineering capabilities to address inefficiencies, automate processes, and reduce costs.

Business case renewal

We refresh your cloud strategy to include platform engineering and application modernisation, ensuring alignment with your business goals.

Self-service & workflow automation

We deliver end-to-end self-service automation and optimise cloud usage and change management, driving IT efficiency and business agility.

Ensure smooth day 2 operations with our 4 pillars.

1. Self-service provisioning.

Accelerate developer productivity and reduce IT costs with automated self-service for provisioning and transitioning applications to production.

2. Security remediation.

Automate security issue resolution to maintain a secure and compliant environment, reducing risk without sacrificing agility.

3. Service request & change automation.

Eliminate bottlenecks and bureaucracy by automating service requests and change management processes.

4. Cost optimisation.

Implement automated workflows for continuous cost management, ensuring your cloud investments deliver maximum value.

Get in Touch.

Let’s discuss how we can help with your cloud journey. Our experts are standing by to talk about your migration, modernisation, development and skills challenges.

Ilja Summala
Ilja’s passion and tech knowledge help customers transform how they manage infrastructure and develop apps in cloud.
Ilja Summala LinkedIn
Group CTO