- 24/7 support – I would skip the 8/5 incident management
- Single point of contact for all SAP systems and underlying cloud infrastructure
- Maintaining availability based on the agreed SLAs
- Performing proactive system monitoring
We’ll take care of the day-to-day.
Triple-certified managed services provider + best-in-class SAP expertise
As a European leader in managed cloud services, our managed SAP team has vast experience in providing SAP Basis project and ongoing support.
We combine our cloud-native approach, flexible service and multi-cloud expertise with best in class SAP experience to give you a more proactive and agile managed service.
Managed Cloud Services for SAP Basis.
Our managed services experts can act as the single point of contact for all SAP-related tasks, projects and issues. We can also delegate to other specialist functions, and request support from cloud infrastructure teams.
In short – we’ve got this. We’ll run the systems, so you can focus on other value-adders in your business.
We’ll run your systems so you can relax
We cover all IT service management
- Incident management
- Service request management
- Change request management
- ITSM integration
- Online reporting
- Escalation management
- Problem management (RCA)
Other key SAP operations
- SAP Basis and Database operation
- Security and Lifecycle Management
Why choose Nordcloud to manage your SAP environment?
Our managed SAP team has vast experience in providing SAP Basis project and ongoing support, having worked in large scale global environments serving more than 100 customers. The team has SAP Basis experience in managing all SAP products, and every team member has at least 5 years of experience in SAP Basis and at-least one certification.
We’re cloud pioneers with a 100% cloud heritage. All our architects have more than 10 years experience and are SAP and cloud certified, and we have a proven track record helping teams evolve from legacy technologies and practices. You get better, faster, more sustainable results because you have cloud natives guiding your journey.
We focus on flexibility and agility – key features you need from all aspects of the cloud. This means there’s no vendor lock-in, no long contracts, no re-architecting of infrastructure and no enforced software. You can scale up and down based on your requirements – so your service model reflects the way you use cloud.
What else do you need help with?
End-to-end services to help your SAP to public cloud journey.
Combining our cloud knowledge with SAP experience to assess your landscape and map your move to public cloud.
With over 15 years of experience in SAP projects, our SAP migration team can deliver the most complex migration projects.
Combining SAP technologies and our cloud expertise, we deliver automation to deploy faster and more consistently, adopting a DevOps mindset into SAP.
Enhance SAP functionality with cloud-native applications and implement new processes and services fast.
Minimise risk, simplify compliance and automate routine security tasks in SAP environments with our tools and methodologies.
Ready to move your SAP to the cloud?
Let’s discuss how we can help with your SAP cloud journey.
Our SAP experts are standing by to help.