
IT operations
Delivering value to the business and agility to product teams .

Tackle the big IT ops issues: improving IT capacity, automating tasks, balancing security and cutting costs.
This panel looked at how IT operations can help product teams build faster in the cloud while keeping strong governance and security. We discussed automating more, managing with fewer people and creating an agile IT setup that drives business growth and innovation.
Watch the panel discussion.
How to transform your IT operating model.
This infographic gives you the 2-minute takeaways from the panel discussion. Get insight on overcoming IT siloes and CCoE bottlenecks, driving automation and controlling cloud spend.
Meet the experts.

Ilja Summala

Sophie Kuijt
Sophie Kuijt (MSc, MBA) is IBM’s Chief Technology Officer for IBM Consulting Northern and Central Europe and represents EMEA in the IBM’s Global Technical leadership team. In 2022, Sophie got appointed as an IBM Distinguished Engineer. She is certified as Distinguished IT architect (Open Group). Sophie is working for IBM clients within the Consumer Industry and beyond. She is the founder of the Data, Artificial Intelligence & Ethics community within IBM Netherlands. She leads the local community where ethical questions related to the application of AI are discussed and further developed.

Angus Flett
Angus has been for the last 8 years the CEO of Smart DCC the company at the forefront of digitising the UK smart energy system through the rollout of the smart meter programme to 20 million homes. One of Europe’s largest Energy of Things network it operates to critical national infrastructure standards managing 30k device model combinations and 4bn messages a month.
He has extensive background in network technology, cyber security and real-world experience in AI deployment. As a Managing Director at BT, he was instrumental in the company achieving a world number one ranking for agent technical expertise and number two for agent responsiveness. Previously Senior Vice President of Vodafone’s Global Enterprise Products. Angus developed the company’s enterprise product strategy. Angus is a non-executive at Jersey Telecoms and an advisor to Deeptech labs, a VC fund accelerator. He has a FT NED Diploma, Masters degree in Business Management from the Henley Management College and is a Fellow of the Chartered Institute of Marketing.

Scott Eivers
Scott is the regional leader for Nordcloud UKI business. He brings a wealth of hands-on cloud transformation experiences to the table. Prior to Nordcloud, Scott led the business consulting team for Gartner across EMEA. He has a particular passion for helping organizations leverage cloud to build great products. initiatives including marketing, product mgmt, commercial mgmt and corporate development.
Which factor would you prioritise to improve IT’s ability to add value to the wider business?
We asked Cloud Revolution Summit delegates this question, and here’s what they said:

34%
Increasing automation to support demand

28%
Improving collaboration with the wider business

22%
Aligning strongly with app teams to deliver value

16%
Streamlining governance and security processes


Want to explore something you learned?
Are you interested in implementing strategies and best practices our speakers mentioned? Ready for a POC? Would a workshop be helpful?