Tacton uses AWS to become faster and more efficient in developing and delivering their services. The company is determined to stay at the forefront of using best practices in Public Cloud and is starting to use Kubernetes and the implementation of native AWS tools.

curve_shape3-11

Tacton is a software provider that enables smart commerce for manufacturers. The company creates solutions that help streamline operations and serve customers more effectively. With over 20 years of experience and operations across the world, Tacton is a pioneer in applying AI to solve industry challenges.

The Challenge

To remain at the forefront of its field, Tacton needed to focus more of its resources on development. In particular, the company wanted to free up resources from maintenance and operational tasks, and instead allocate them to architecting and developing their service further. With a combination of AWS and Nordcloud’s Managed Services, Tacton could focus on what’s important, while also ensuring service stability and performance.

The Solution

Tacton was given a managed cloud offering that consists of incident management, patching and a cloud architect on demand for their AWS environment. The Nordcloud team monitors and acts upon Tacton’s alarms and incidents, while also performing preventive operational activities to ensure problems will not occur in the first place.

The Results

Nordcloud has acted as Tacton’s cloud partner for several years. Most crucially, this partnership has resulted in Tacton being able to maintain its level of service toward industry customers, while being able to continue focusing on developing its services further.

We also use SLA to measure Nordcloud’s Managed Service with Tacton. During the past year, we have not missed an SLA metric, which very much contributes to customer satisfaction.

Related Content

Blog

Helping Customers Reach the Cloud Benefits

Get to know Klas, our Head of Delivery and Operations in Scandinavia!

Blog

Nordcloudian story of Briana Romero!

1. Where are you from and how did you end up at Nordcloud? I’m from northern california, USA and moved...

Blog

Microsoft awards Nordcloud Partner of the year for 2020

Nordcloud has been awarded the 2020 Microsoft Country Partner of the Year Award for Finland. The awards recognises partners that...

Get in Touch

Let’s discuss how we can help with your cloud journey. Our experts are standing by to talk about your migration, modernisation, development and skills challenges.