Developing user-focused data visualisation for energy management
Stakeholder research and analysis
How do you redesign a product to make it better for its user? Enegia, Finland’s leading energy expert, came to us with their energy management platform EnerKey, looking for the answer to that particular question.
EnerKey is a tool for business owners, custodians and the like. The portal offers information, reports and analyses for tracking energy consumption, as well as support for energy management – all behind one log-in.
EnerKey was already up and running when Enegia first approached the Nordcloud Design Studio. The portal was used by over 300 organisations and covered 15,000 properties, but Enegia wanted help taking it to the next level because the platform was overflowing with information and lacked a coherent user experience.
This became an increasingly pressing issue because Enegia was considering expanding internationally and scaling up their customer base. With potential new customers on the horizon, EnerKey needed to become the best possible version of itself.
Our job was to refresh the entire service to best serve existing and future clients. We provided a UX lead and developed and shared ways of working with Enegia’s development team. We did what we called a “UI refresh” – an extreme makeover to give the platform a brand new look.
We also implemented a style guide to ensure future changes could be implemented from one location with existing components. In the design process lead was our own Eija Jokilahti.
“We created a whole new brand for the platform. It was a balancing act between restyling each feature and making sure the UX remained consistent. The project was broad and required a lot of benchmarking, references and research,” Eija explained.
The project challenged the team to look for new insights, both from literature as well as users themselves. As a platform, EnerKey relies on how well it can visualise data. We dug deep into flows and data visualisation to understand what the product needed. Customers shed light on the practicalities, with our team sitting down with EnerKey users to see how they actually engaged with the platform.
The new EnerKey is more professional and user-oriented. The first thing that catches the eye is the visual change. The hierarchy has improved, making the platform easier to navigate. Before it was entirely blue; now it uses colour to increase usability. For example, different energy types have different colours, making it easier for people to digest and understand the content.
The platform has since become an even more central to the strategy, with the company even renaming itself EnerKey.
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