Amsterdam, Rotterdam, The Hague, Utrecht, Netherlands
We are looking for an experienced Saas Presales Engineer to join our Customer Success Team, working with Nordcloud’s SaaS product Klarity.
As a Saas Presales Engineer, you are interfacing with pre-sales and responsible for driving sales cases. You will design, document, communicate and facilitate the creation of services and solutions for our customers based on our Klarity products. And together with your colleagues ensure smooth customer adoption of the purchased Klarity software and services. Additionally, you are responsible for identifying opportunities to create additional customer business value among our customers based on our products and services.
Your role will be a key driver in the following areas:
Working as a solution architect for our sales cases you will become an expert in our Klarity product suite and support our sales teams with dialogue-based product presentations.
Working together with the sales team and product team to help build offers for our customers.
Acting as a bridge between the customer’s vision, CCoE/DevOps teams, and our customer success team, you help define requirements from the needs and then build designs from these requirements.
Owning the technical engagement: You are ultimately responsible for matching the designs to customers’ needs and helping our project managers and cloud engineers to understand these needs. As part of the solution, you are also responsible for defining the skill requirements and identifying suitable resources for projects.
Presenting solutions, and advising customers on cloud solutions and services.
Participating in marketing activities, such as creating case studies and blog posts.
Educating customers on best practices to ensure their solutions are designed for efficient cloud operations.
Building plans for the transformation of customers’ products and services through digitalization and public cloud.
Acting as the voice of the customer in product and development, supporting and developing our service offering and documentation.
What we expect from you:
Experience from SaaS presales or cloud consultancy is a must. Additional background in other IT areas or software development is good to have.
A solid understanding of Azure / AWS / GCP cloud technology and architecture is a must, with the ability to build a deep understanding of our Klarity product suite quickly.
Proven record of the ability to create customer-specific service solutions independently based on the productized solutions.
Good understanding of software development from a stakeholder's point of view.
Experience from a SaaS or a cloud consultancy and background in either enterprise IT or software development.
Analytical mindset and a diplomatic approach.
Courage to challenge and help the customer to change and develop.
Highly skilled co-workers in a friendly and supportive working culture, we enjoy working and having fun together, and sharing our knowledge
Most advanced technologies. We are the overly excited techies who can’t wait to read about the newest launches!
Benefits like health care, cafeteria system, life insurance, access to learning platforms, concierge support
Great self-development possibilities - we organize internal presentations and workshops. If you want, you also get to write blog texts and give presentations at meetups
A personal budget for training, conferences & certifications – we want you to grow!
Why are Klarity and Nordcloud your next career move?
Klarity is the SaaS cloud management tool you need but didn’t think existed. The user-friendly dashboards and automation capabilities give you full control of your cloud estates and costs across Microsoft Azure, AWS, Google Cloud Platform, and on-prem VMware.
Created by Nordcloud, where you meet lots of opportunities to develop your expertise while working together with our leading European Cloud Professionals. We have experts working from 19 different offices in 10 European countries. Brilliant and friendly colleagues comprising 30+ nationalities from all over the world. We’re continuously developing our business – that means, we’re not stuck with the attitude of doing things as they’ve always been done. It's a chance to work with a variety of high-profile customers from several industries using cutting-edge public cloud technologies.
Learn more about #NordcloudCommunity. Get familiar with the technologies and projects we work on here. Curious about what's behind the idea of setting up Nordcloud? Watch this video!
We move fast and get things done. Attitude: "Hold my drink, I got this".
We push and respect each other to deliver great results. Attitude: "Teamwork makes the dream work".
We do what it takes to be the best in the world. Attitude: "Go big or go home".
We disrupt old ways of working to change the game. Attitude: "Let's go dinosaur hunting".
We help uniquelytalented people achieve greatness. Attitude: "It's about what you can do".
Nordcloud is a European leader in cloud implementation, application development, managed services, and training. It’s a recognized cloud-native pioneer with a proven track record helping organizations leverage the public cloud in a way that balances quick wins, immediate savings, and sustainable value. As well as partnering with VMware, Nordcloud is triple-certified across Microsoft Azure, Google Cloud Platform, and Amazon Web Services – and is featured in Gartner’s Magic Quadrant. Nordcloud has 10 European hubs, over 700 employees and has delivered over 1,000 successful cloud projects for companies ranging from mid-size to large corporates. IBM announced its acquisition of Nordcloud on December 21, 2020.
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