Delivery Executive

Zurich, Switzerland
Full-Time

Delivery Executive

When you join Nordcloud, you become part of a rapidly growing organization, where you will set your career on track for outstanding achievement within a company, which knows no limits. Our customers are well-known enterprises, which are seeking to be a part of #TheCloudRevolution and benefit from the ability to innovate faster than ever. 

To enable that growth, we're looking for a Delivery Executive (DEX) to join our world-class team in Switzerland and help our customers gain the maximum benefits of the cloud. Your main task in this role is to ensure the smooth delivery of customer services and management of the overall cloud and transformation journey. Working alongside our sales colleagues and technical lead architects and project managers, the DEX is a key role deployed for client engagements all over Europe. 

Your tasks include: 

  • Stakeholder management on technical and senior management level 
  • Collaborations with the Sales and PreSales units regarding new engagements
  • Ensuring SLAs and managing financial aspects
  • Demanding management and capacity planning for managed & professional services 
  • Facilitating feedback and demand towards Nordcloud's internal product owners
  • Ensuring we follow planning, reporting, escalation, and lessons learned processes

What we expect:

  • Several years of professional experience in Service Delivery / Service Management / Outsourcing 
  • Understanding of Data Centers and public Cloud Operating models and patterns 
  • Legal and Commercial competence to handle contracts, budgets 
  • Good comprehension of P&L and factors influencing the commercial success of a project
  • High-end presentation skills and ability to facilitate workshops and conflicts 
  • Good communication skills in German and English
  • Relevant certifications (e.g. ITIL, Scrum, etc.) are appreciated

Why is Nordcloud your next career move?

  • Lots of opportunities to develop your expertise while working together with our leading European Cloud Professionals. We have 200+ certified AWS experts,  100+ certified Azure experts, and 70+ certified Google Cloud experts working from 19 different offices in 10 European countries
  • Brilliant and friendly colleagues comprising 30+ nationalities from all over the world with "Hold my coffee/beer - I got this" attitude
  • We’re continuously developing our business – that means, we’re not stuck with the attitude of doing things as they’ve always been done
  • A chance to work with a variety of high-profile customers from several industries using cutting-edge public cloud technologies
  • Work when you’re the most productive. Do you get up early or can’t work before your 3rd coffee? We offer flexible working hours. As long as the customer is happy, your colleagues are happy and you are happy - we are happy as well!
  • Events & fun – besides all your interesting work assignments, feel free to enjoy our extra-curricular activities such as a virtual weekly coffee catch-up and Tuesday after work! 
  • We grow together! There’s a possibility to gather valued certificates and participate in world-class courses and trainings – choose from various courses to ensure continuous learning with a personal training budget!
  • Statutory pension plan, Corporate Benefits, and Fitness support 

The first impression of our team and the Nordcloudian culture you can get on our INSTAGRAM profile.

Please read our Data Privacy Policy before applying. All applicants must have the right to work in Switzerland. 

If you are Swiss or hold a valid work permit, please apply and send your full application only in English.

About Nordcloud

Nordcloud is a European leader in cloud implementation, application development, managed services, and training. It’s a recognized cloud-native pioneer with a proven track record helping organizations leverage the public cloud in a way that balances quick wins, immediate savings, and sustainable value. Nordcloud is triple-certified across Microsoft Azure, Google Cloud Platform, and Amazon Web Services – and is featured in Gartner’s Magic Quadrant. Nordcloud has 10 European hubs, over 700 employees and has delivered over 1,000 successful cloud projects for companies ranging from midsize to large corporates. Nordcloud has been an IBM company since early 2021.

We are digital builders born in the cloud. Joining Nordcloud is the chance of a lifetime to leave your mark on the IT industry!

#NordcloudCommunity 
#LI-remote

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