Senior Service Designer

Helsinki, Finland

Senior Service Designer

Senior Service Designer with Business or UX flavor (Helsinki / remote)

At Nordcloud we are passionate about harnessing human-driven design to deliver innovative solutions to our customers across all industries and market areas. Our role as design advocates is essential in bringing the human aspect into everything Nordcloud does as a fast-growing technology company. We believe that being human- and design-driven is our differentiator on the market. We want to act as an example for others, setting up new human-driven development standards for digital transformation.
We are now looking for a seasoned Senior Service designer to join our core team at Nordcloud Design and to help our clients to succeed on their digital transformation journey. The candidate should be comfortable working with end-users and different stakeholders, passionate about design and curious about technology and data.

Your daily work

  • Close collaboration with customers, users and the project team, finding out end-users and stakeholders needs.
  • Being responsible for service design related deliveries in your projects.
  • Facilitating collaborative sessions with multidisciplinary teams and actively partnering with relevant stakeholders.
  • Supporting your team and collaborating within Nordcloud with different stakeholders
  • Supporting business development, as well as our Sales team.
    Contributing to our design domain development and utilising the IBM Design framework.

Please bring with you

  • 5+ years of relevant work experience and expertise in common Service Design related methods and practices (such as research, analysis, facilitation, concepting, systems design, design thinking and related tooling).
  • Experience in consulting and capability to support and guide our clients to succeed in their business by utilising the human-centric design approach.
  • Adaptability and resilience – capability to utilise design practises for various industry needs and projects in different scales.
  • Creativity and thinking outside the box – business landscape for Nordcloud is constantly evolving so we guide, facilitate, and contribute to this development as designers.
  • Interest in developing Nordcloud business areas and design practices, and in cloud technologies and data as enablers for service design practices.
  • Proven skills in presenting, teamwork and effective communication with different stakeholders.
  • Experience also from Business design is an asset
  • Fluency in Finnish and English.
    It would impress us even more if you have understanding and/or experience in business requirements and UX design impacting successful service design.

Why Nordcloud?

  • You’ll have the opportunity to influence the development of Nordcloud Design Practise and its role in our organisation. In our rapidly growing company, you have the unique possibility to shape your own future with us along the growth and bring your career development to the next level with different paths.
  • You will have brilliant and friendly colleagues comprising 40+ nationalities. We have a supportive working culture, enjoy working and having fun together, and sharing our knowledge.
  • You have lots of opportunities to develop your expertise while working on leading-edge projects. We promote knowledge sharing by workshops, Open Community events, etc.
  • You will have a chance to work with a variety of high-profile customers from several industries, and with the biggest players in the industry.
  • We’re continuously developing our business – which means we’re not stuck with the attitude of doing things as they’ve always been done.
  • Flexible working hours and freedom to choose your tools and ways of working.
  • Wide range of benefits like broad occupational health care, paid certificates, wellness & public transportation benefits, high-end laptop and a smartphone of your choice.
  • Events & fun – besides all your interesting work assignments, feel free to enjoy our extra-curricular activities such as clubs, virtual coffees, after work, etc. And of course, we welcome new activities open-heartedly if you have anything in your mind!

    We are looking forward to hearing from you!

    Please send us your CV or LinkedIn profile by February 13th and we’ll get back to you!
    Position can be remote, but it requires at least occasional visits to our Helsinki office in order to fully immerse with the team and clients. Geographical focus is Finland, but the work context is international. Relocation within Europe is also possible later on.

    If you’d like to join us, please send us your CV or LinkedIn profile. All applicants must have the right to work in the EU.

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    About Nordcloud

    Born in the Cloud 2011, Europe´s leading cloud solution provider Nordcloud accelerates the digital transformation of its customers with the latest cloud technology. Since the beginning, Nordcloud has completed more than 1000 successful deployments that have helped its enterprise customers reap the full benefits of the public cloud, including better security, agility, scalability, and reduced costs. Nordcloud employs 900+ cloud experts around Europe. Nordcloud has a local presence in Austria, Denmark, Finland, Germany, Netherlands, Norway, Poland, Sweden, Switzerland, and the UK. Nordcloud has been awarded to be the world’s number 1 cloud-native Managed Services Partner in May 2020 by Gartner Magic Quadrant for Hyperscaler MSP’s. We are proud to be an AWS Premier Consulting Partner, a Google Cloud Premier Partner, and a Microsoft Gold Cloud Partner and Azure Expert MSP.

    We are digital builders born in the cloud. Joining Nordcloud is the chance of a lifetime to leave your mark on the IT industry! 

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