Managed Cloud Tooling & Automation Squad Lead

Poznań, PL; Wrocław, PL; Warszawa, PL; Kraków, PL; Łódź, PL; Szczecin, PL; Bydgoszcz, Poland
Full-Time

Managed Cloud Tooling & Automation Squad Lead

When you join Nordcloud you become part of a rapidly growing organization, where you will set your career on track for outstanding achievement within a company, which knows no limits. Our customers are well-known enterprises, that are seeking to be a part of #TheCloudRevolution and benefit from the ability to innovate faster than ever.

To enable that growth, we’re looking for a Managed Cloud Operations Team Lead.

Responsibilities: 

  • Ensure Managed Cloud delivers its Service Request within SLA
  • Coordinates team members providing effective feedback and moderating discussions
  • Challenges the team/Organisation processes, looking for ways to improve them
  • Actively learns, adopts technology and tools defined by the team
  • Third-party SaaS management ( PagerDuty, Datadog), only acting as operational SPOC in case of incidents or urgent requests with service support
  • Measure the operational workload of the team and provide feedback for automation candidates
  • Act as the SPOC (Single Point of Contact) for MCT tools
  • Support Team Lead with his responsibilities

    Our ideal candidate:

    • Is the go-to person for one or more technologies and takes initiative
    • Owns the production operations, monitoring systems, and SLAs
    • Has knowledge about the cloud technology stack
    • Strong communication skills, fluent English
    • “Hold my beer – I got this” and a problem-solving attitude

      Skills that would be a plus:

      • Previous experience leading operation teams – as a Team Lead, Proces Lead/Owner, Service Manager
      • Experience in operational work (Service Desk, IT Support, ITSM Role)
      • Knowledge about Datadog, PagerDuty, and Jira Service Desk portal – or alternatives
      • Experience with automation and IaC tools (Terraform, Ansible, or similar)
      • Knowledge and experience of working in Scrum/Kanban/ITIL

      Why is Nordcloud your next career move?

      • Highly skilled co-workers in a friendly and supportive working culture, we enjoy working and having fun together and sharing our knowledge
      • Most advanced technologies. We are the overly excited techies who can’t wait to read about the newest launches!
      • Great self-development possibilities – we organize internal presentations and workshops. If you want, you also get to write blog texts and give presentations at meetups
      • A personal budget for training, conferences & certifications – we want you to grow!
      • Benefits like health care, cafeteria system, life insurance, access to learning platforms, concierge support, high-end laptop, etc.

      Working at Nordcloud is not just the next best job – it’s the chance of a lifetime to leave your mark on the IT industry!

      The first impression of our team and the Nordcloudian culture you can get on our INSTAGRAM profile. And see also Life at Nordcloud and check business CASES.

      Please read our Recruitment Privacy Policy before applying. All applicants must have the right to work in the EU.

      About Nordcloud

      Nordcloud is a European leader in cloud strategy & transformation, implementation, application development, managed services, and training, leading client transformations towards public cloud end to end. It’s a recognized cloud-native pioneer with a proven track record helping organizations leverage the public cloud in a way that balances quick wins, immediate savings, and sustainable value. Nordcloud is triple-certified across Microsoft Azure, Google Cloud Platform, and Amazon Web Services – and is featured in Gartner’s Magic Quadrant. Nordcloud has 10 European hubs, over 900 employees and has delivered over 1,000 successful cloud projects for companies ranging from mid-size to large corporates.  

      #NordcloudCommunity  

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